Search found 1980 matches

Search found 1980 matches Page 1 of 198
by James
Tue Aug 11, 2020 8:26 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity tries to connect to an old IP address
Replies: 4
Views: 35

Hi Chris_J, This indicates that either the DNS server/s your computer is configured to use are returning that IP address, or a static entry was manually added to your computer's hosts file in the past. If you have any security software installed that may be doing some sort of DNS filtering, I recomm...
by James
Mon Aug 10, 2020 5:03 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity tries to connect to an old IP address
Replies: 4
Views: 35

Hi Chris_J, Viscosity does not store or cache the IP address/es for a VPN connection's server address, rather it is resolved when you try to connect. I recommend you test what IP address/es the DNS entry resolves to using the following command. Replace "my.vpnserver.com" with the server address you'...
by James
Wed Aug 05, 2020 11:57 am
Forum: Viscosity Support (Mac Version)
Topic: Open VPN locks up macOS Mojave Import from file broken.
Replies: 3
Views: 61

Hi MrLimoAK, The open dialog is run in a seperate sandboxed process by macOS and isn't directly under Viscosity's control. From your description it sounds like it is freezing after returning the selected file information to Viscosity. While it's frozen, try opening the Activity Monitor application a...
by James
Mon Aug 03, 2020 6:48 am
Forum: Viscosity Support (Mac Version)
Topic: Open VPN locks up macOS Mojave Import from file broken.
Replies: 3
Views: 61

Hi MrLimoAK, Thanks for the report. We're not aware of any issues with the import process, and we've been unable to replicate any issues during testing. Can you confirm you're running the latest version of macOS 10.14 (10.14.6)? What was the message in the window stuck on top? Normally when we get r...
by James
Mon Aug 03, 2020 6:02 am
Forum: Viscosity Feedback
Topic: Feature idea: remote-random but select by latency
Replies: 1
Views: 35

Thanks for the feedback mfelden!

Cheers,
James
by James
Tue Jul 21, 2020 1:01 pm
Forum: Viscosity Support (Mac Version)
Topic: 1.8.7b1 and Macos 10.15.6 broke authentication
Replies: 1
Views: 698

Hi raymonddoran,

Version 1.8.7b2 was released shortly after the release of 1.8.7b1 to address this issue. Please try checking for updates from the Preferences->General section and updating to the newer version.

Cheers,
James
by James
Mon Jul 20, 2020 8:04 pm
Forum: Viscosity Support (Mac Version)
Topic: 1.8.6 broke auth token support?
Replies: 1
Views: 393

Hi Bart, There have been no changes to Viscosity's session token handling. For good measure we've also given version 1.8.6 an additional test and confirmed session token works as expected. If your OpenVPN server is running the development branch of OpenVPN 2.5 (not recommend), or OpenVPN Access-Serv...
by James
Thu Jul 02, 2020 4:49 pm
Forum: Viscosity Support (Mac Version)
Topic: Split Reverse DNS
Replies: 2
Views: 504

Hi msy, That is all that is required to correctly handle split reverse DNS lookups. However a common mistake when testing this is to use legacy tools (nslookup, dig, and host) that don't use the macOS resolver system. These are the only processes that don't use the resolver system. For more informat...
by James
Mon Jun 29, 2020 10:47 am
Forum: Viscosity Support (Mac Version)
Topic: Address String for Server connections
Replies: 1
Views: 451

Hi ATXErin, I have the server location for my company as \\servername\folder but that's all I have This is an address for a SMB file server (i.e. a server you connect to where you work documents etc. are probably stored). It isn't a VPN server address and it can't be used to establish a VPN connecti...
by James
Mon Jun 22, 2020 7:02 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity Helper Connection Failed
Replies: 1
Views: 877

Hi xiong, Please ensure that you're using the latest version of Viscosity from our website. Completely uninstalling and reinstalling Viscosity (ensure you have a backup of your VPN connections first) is also a good idea. TCC errors indicate Gatekeeper errors, which typically means the code signing o...
Search found 1980 matches Page 1 of 198