App Support.

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Resending License Details

If you have forgotten or lost your license details, you can get your license details instantly sent again by entering your email address into the Lost License form.

The Lost License form is located on the main Support page. A screenshot showing what the form looks like is below.

Still Stuck?

If you are unsure what email address you used when you purchased Viscosity, or you no longer have access to that email address, we can look it up for you, or add a new email address to your purchase. To do this, we will need a copy of your PayPal Receipt number or Transaction ID. If you are unsure how to find this, please see Retrieving Your Receipt Or Transaction Number.